What Is the Mindbody Owner Account?
Every Mindbody site has one special login called the owner login. It is usually the login that was created when your business first signed up for Mindbody. There is only ever one per site.
The owner login is not the same as a staff login, even a staff login with admin or manager permissions. A few screens in Mindbody only open for the owner login, and the one that matters for FlexBooks is API Integrations, which is where you connect apps like FlexBooks to Mindbody. The Payments Portal, where the Payouts Report lives, is owner-only too.
How to check if you are signed in as the owner
- Sign in to Mindbody the way you normally do.
- Click Settings in the left-hand menu.
- Click Mindbody Add-ons, then look for API Integrations.
✅ You see API Integrations: you are signed in with the owner login. This is the login that can connect FlexBooks.
❌ You don't see API Integrations: you are not signed in with the owner login. Someone else at your business holds it.
Who has the owner login?
The owner login usually belongs to whoever set up Mindbody for your business. If you are part of a franchise or a group, your head office often holds it.
To find out who holds the owner login for your site, contact Mindbody Customer Support.