When does FlexBooks use Payments?

What are Payments in QBO?

In the English language, the word "Payment" can have a lot of different meanings. In the context of QuickBooks, we use the following term:

"Payment" to describe the transaction entered when a client pays off a previous purchase. (Entering a Payment will mark an open Invoice as Paid and reduce an open balance for that customer.)

Note: Intuit also uses the term "QuickBooks Payments" to refer to their in-house credit card processor. Other than in this note, we will not be referring to this feature at all.

What are Account Payments in MBO?

In the context of MindBody, we use the following terms:

"Account Payment" to describe a transaction entered in MBO to reduce their account balance. This can be purchased using cash, a credit card, check, etc. The purchase results in account credit.
"MB Payments" to describe MindBody's in-house credit card processor. This has nothing to do with customer accounts, account payments or payments to account.

When does FlexBooks use Payments in QBO?

FlexBooks creates Payments in QBO in several situations:

1. Whenever a client makes an Account Payment to reduce their account balance

MindBody allows clients to buy products and services on house credit (similar to running a tab) –and to accrue a negative account balance to be paid off at a later date. This is rung up in MBO by choosing the "Account" payment method.

Whenever a client wants to reduce their customer balance or pay off previous purchases in MBO, FlexBooks will enter that transaction as a QBO Payment. This will reduce their customer balance in QBO (just like it does in MBO) and mark their previous QBO Invoice as paid.

Please see this MBO Support Article for more information on using Account Payments.

2. Whenever a client makes an Account Credit to pre-pay their account for future purchases

MindBody allows clients to accrue a positive account balance for future purchases. This is rung up in MBO by selling an Account Credit.

Whenever a client pre-pays their account with an Account Credit, FlexBooks will enter that transaction as a QBO Payment. This payment will increase their customer balance, but will not mark any previous QBO Invoice as paid.

3. Whenever a client makes a payment to an Event payment plan

For more information about this, please see this MBO Support Article.

4. Whenever a client makes a Deposit for an appointment